Terms and Conditions
Please note that we will not be held responsible for any data loss, whatsoever.
Please ensure that you always have recent backups of your important data.
We charge RS 199* per call per system for remote support.
It is only applicable to base on Madat IT services, will not support to any illegal and suspicious software and activity.
Our support staff will maintain the confidentiality of your files and data.
We also undertake not to provide any of your information to any third party, except where we are lawfully required to do so.
Please take note that we have the right to refuse to provide support for any reason.
This includes (but is not limited to) the presence of unlicensed or illegal software on your PC, obscene or pornographic material on your PC or the presence of any material or software that we deem to be unlawful.
Remember, you will still be liable to pay us for our time spent.
If you are not satisfied with our service for any reason, please contact us immediately on "firstname.lastname@example.org".
We'll get the technician that worked on your problem to rectify any issues ASAP.
Again, if the problem was caused due to matters beyond our control, you will have to pay us for the additional time spent.
Payments can be made via Internet Banking, Debit/Credit Card or Pay Pal.
We may modify these terms at any time by posting a revised version on the Madat IT Site.
The modified terms will become effective upon posting or, if we notify you by email, as stated in the email message.
By continuing your participation in the program after the effective date of any modifications to these Terms, you agree to be bound by the modified terms. It is your responsibility to check the Madat IT site regularly for modifications to these terms.